Chris Olson, CEO
Outsourced HR models, suggestive handbooks, compensation analysis, and performance reviews are some of the notable elements constituting a conventional HR ecosystem, demanding bespoke problem-solving techniques to address pain points originating from these entities on a daily basis. However, New Heights Consulting has an ingenious approach up its sleeves to overcome business challenges in a holistic manner. Stepping away from the traditional HR setup, New Heights Consulting—a vendor-agnostic Human Capital Management (HCM) firm—acts as the precise problem solver for discrete challenges within the HR space.
“In the journey of utilizing the full capabilities of an HR tool, clients are often misguided by vendors while addressing the ease-of-implementation pertaining to the relevant solution sets. It’s not until the actual execution process that companies realize the difficulty in utilizing a tool while managing their daily tasks,” exemplifies Chris Olson, CEO, New Heights Consulting. Olson’s business acumen in the HR consulting and marketing space has led New Heights Consulting to effectively help its clients ask questions to the vendors about the duration of the implementation and the execution methodology required to be followed by the users, in order to complete tasks efficiently.
“A majority of organizations lack the capability of managing multiple HR projects, mostly due to complications associated with an HR tool’s implementation process,” notes Olson. Worse still, vendors are reluctant in cooperating with a client while managing HR solutions and services. As a result, HR teams are unable to realize the full potential of the tools, effectively stalling them in achieving strategic business goals.
We are focused on investing more resources in enabling organizations to experience a smoother transition from one HR solution to another
In an ambitious bid to guide businesses in leveraging existing/newer technologies to the fullest potential and streamlining all HR processes, the team at New Heights Consulting facilitates seamless HCM management for its clients.
An industry veteran, Olson understands that businesses can attain a better knowledge of how HR tools can be implemented and optimized in accordance with business objectives by interacting with the vendors first hand. “When guiding a client in hiring a third-party vendor for a specific HR solution, we assess the immediate reasons for transition and the goals our clients are planning to achieve in this process. This is followed by a specific project planning operation pertaining to how we should help the client in choosing the right vendor for the task,” explains Olson. New Heights Consulting maintains transparency at all levels when it comes to sharing project information with the client. After the implementation, the company conducts weekly assessments of tools to ensure that the HR solutions adopted are delivering optimal results. Collectively, the company abides by a structured implementation procedure, keeping the client informed at all stages of engagements and bolstering their goal-oriented initiatives.
In an instance, New Heights Consulting had assisted a client in incorporating an HR solution within two weeks. Falling behind on the tentative schedule by a month, the company was facing difficulties during the implementation process of the solution; consequently, the HR director of the client had submitted a resignation. During this period of turmoil, New Heights Consulting expertly guided the client in taking control of the entire process and launching the solution within the stipulated deadline. Excelling in its consulting services with such testimonies, New Heights Consulting also works as an interim payroll management partner for businesses until clients hire suitable candidates for the same activity. “We are focused on investing more resources in enabling organizations to experience a smoother transition from one HR solution to another while optimizing the entire HR portfolio for them,” concludes Olson.