Brian Petersen CEO & Managing Partner and Dack Petersen COO & Partner
Today, organizations are leveraging a plethora of sophisticated software solutions to stay competitive in the market. An efficient implementation of these applications requires a well-trained workforce to guarantee optimum business outcomes. To this end, Jordack Consultants, a boutique IT, project management and training consultancy empowers organizations to bolster their workforce with enterprise-wide systems training, learning, and performance programs. The highly trained and experienced consultants of the company bring strong technical expertise to deliver innovative performance-based training and accelerate the execution of projects. “Jordack provides accomplished consultants to various Fortune 1000 and mid-market companies to help in implementing enterprise-wide software systems training programs,” states Brian Petersen, CEO and Managing Partner at Jordack Consultants.
In order to support the client’s project needs, Jordack offers training in multiple modalities. These modalities include a classroom-based training program, virtual training through interactive training simulations, e-learning courses, quick reference guides to cover essential processes and system functions, and many more. The training methods of the company engage the employees with timely and relevant content to empower them with information and capabilities to leverage new software system with aplomb. Besides that, Jordack Consultants also helps organizations in curating the content by finding and filtering the relevant content to meet the specific learning objective for their employees. These learning objectives help the training consultancy in integrating the internal and external materials to build specialized pathways, which are in context to the employee’s role.
Jordack Consultants does not take a one-size fit all approach; instead, the company analyzes the challenges within an organization’s culture, style, language, and operations to design a customized and comprehensive training plan.
In accordance with the client’s requirements, the company’s consultants work with the client team to obtain their processes, methodologies and standard guidelines, meet key project resources, and launch the project. The company designs and develops training for a wide variety of enterprise software systems such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Human Resource (HR), Enterprise Accounting, Manufacturing, and various other systems. In addition, Jordack also supports a Learning Management System (LMS) that allows organizations to record an employee’s training progress through the software courses they need to understand and work with. The LMS tracks individual training progress and also ensures that all the employees go through the mandatory courses like manufacturing quality process training that are required for compliance matters. The LMS solution also provides a training roadmap for each employee with a learning path that they can access through their dashboards.
To guide organizational learning, Jordack Consultants offers learning data analytics and reporting services that support the clients in achieving their business objectives. The data analytics uncover insights into key performance indicators (KPIs) that include descriptive, predictive, and inferential analysis, helping organizations in defining new and targeted learning interventions. The company creates live e-Learning courses that are simulation-based learning models that replicate the actual software system, thus allowing employees to learn by practicing the steps and processes of any new software system.
Petersen shares a customer success story of a food manufacturing company that was in the middle of a large scale implementation of different ERP Software systems across its manufacturing plants. Jordack Consultants assisted in the timely implementation of finance software with e-learning and mobile learning for their employees with the development of simulation models. Upon successful implementation of the finance software within four months, the company has been hired again to support the implementation of other software systems. Consequently, the company has created more than 700 courses for this food manufacturer over a period of 18 months.
“To deliver Just-In-Time learning, we are utilizing a Learning Experience Platform (LXP) that can help to improve business results with cost-effective measures,” remarks Dack Petersen, COO and Partner at Jordack Consultants. The LXP provides real-time, on the job training whenever an employee requires it. Jordack Consultants aims to excel at their endeavor of delivering smart learning programs to close the learning gap for organizations that are implementing an enterprise-wide software application.