Dawn Hendricks, President & CEO
The job market is booming in 2021 – a complete flip from 2020 that saw widespread job losses owing to COVID. Now, there are more jobs than people. Consequently, as organizations rush to kick start their much-delayed projects stalled by the pandemic, they find themselves facing a significant resource crunch. Predictably, organizations are finding it challenging to identify the right resources quickly from a shrunken talent pool.
This is where FM Talent Source, founded in 2004, brings a world of difference. The Maryland-based company offers organizations a holistic consultative approach to hiring and retaining employees, designing customized solutions adapted to organizations’ individual business needs. “We are a hybrid company providing consulting solutions and recruiting services to align with organizations’ timelines and budgets,” says Dawn Hendricks, president and CEO, FM Talent Source.
FM Talent offers financial management, grants management, and human capital strategies to government, corporate and non-profit organizations. In financial management, FM Talent provides organizations with resources having backgrounds in audit and accounting services, performing budget transformation, financial planning and analysis, and statistical analysis. FM Talent also provides solutions that cover the entire grants cycle ¬– from managing clients’ peer-review process to overseeing grants fund allocation and grants management operations through grant close-out. Additionally, FM Talent trains their clients’ grantees in developing necessary skills and technological expertise for enhanced grants handling. Designing comprehensive human capital strategies, FM Talent offers recruitment support and classification, organizational design and development, employee training, and performance management.
Recognizing that retaining talented resources is as important as attracting them, FM Talent’s onboarding process is critical to employees’ success.
Following orientation, FM Talent designs customized personal development plans catering to the specific needs of their workforce, helping to acclimate them with the organization and the project they are assigned. Furthermore, regular engagement from their project managers ensures quick resolution of workplace questions or concerns.
We are a hybrid company providing consulting solutions and recruiting services that align with organizations’ budgets and timelines
FM Talent’s “high-touch” approach has drawn rave reviews from clients. Dawn recalls one of FM Talent’s clients remarking that we make them feel as if they are their most important client. “Our ability to deliver highquality resources and services quickly and at a reasonable cost is what our customers appreciate about us,” notes Dawn. To ensure high-quality value-add services, FM Talent utilizes the 4DX methodology (a Franklin Covey execution model), where FM Talent’s senior executives assess their teams’ performance on a weekly basis, constantly working toward refining their results and improving operations.
FM Talent is committed to the care and support it provides its workforce. During the COVID crisis last year, FM Talent went the extra mile to implement daily virtual activities for employees reeling under home isolation. FM Talent offered morning coffee/tea chats where employees jump online to engage with colleagues before beginning their workday and hosted on-demand exercise classes through Slack. Also, FM Talent hosts monthly CEO Chats to keep employees informed, and on Fridays hosts a guest DJ for the “FM Talent TurnUp” – where employees can listen to music, dance, and even have a cocktail/ mocktail at the end of the work week. Implementing these initiatives strengthened the community culture and aligned the organization like never before.
With a presence across 12 US states, FM Talent is currently in year two of a five-year strategic plan to grow five-fold in size. Once the desired growth is achieved, Dawn informs, FM Talent will be split into three distinct brands, the first focusing on management consulting, second recruiting and staffing services, and the third will be a non-profit venture to provide training and internships to high school and college students.
Committed to being the best in class with their services, FM Talent will continually curate business solutions for their clientele’s workforce and helping organizations find and retain the best talent. “Our clients are always going to find our team deeply invested in their success,” Dawn concludes.